Shipping & Return Plicy
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to themanufacturer for dispatch within 24 hours after the order is placed.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.Inside CAIRO & GIZA delivery usually takes about 03–05 business days. Other cities orders are shipped by Soqu.com, which is a Soqu Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.
We do not ship outside Egypt til now.
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.
You can return a product for up to 14 days from the date you purchased it.
Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.