Shipping & Returns
SHIPPING POLICY
Shipment processing times and rate
Please allow 1-2 days for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible. After receiving your order confirmation email. You will receive another notification when your order has shipped.
Free local delivery is available for orders over 800EGP within CAIRO. For orders under 800EGP, we charge 35EGP for local delivery.
We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.
Return & Exchange Policy
Thanks for purchasing our products at mapaeg.com operated by MAPA. We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked.
You are eligible for a full reimbursement within 14 calendar days of your purchase. After the 14-day period you will no longer be eligible and won't be able to receive a refund. We encourage our customers to try the product (or service) in the first two weeks after their purchase to ensure it fits your needs.
If you have any additional questions or would like to request a refund, feel free to contact us.